Privacy Policy

Date Created: November 21, 2025

Coastal Strands (“we”, “our”, “us”) is committed to protecting your privacy and ensuring you have a positive experience when you visit our website or purchase our products. This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

We collect the following types of information when you use our website or purchase our products:

1.1 Personal Information You Provide

  • Name
  • Shipping address (used to deliver your order)
  • Email address (used for order confirmations, support, and communication)
  • Payment information (processed securely through Apple Pay, PayPal, or credit/debit card
    processors – we do not store full card details)

1.2 Automatically Collected Information

When you visit our website, certain data may be collected automatically, including: – IP address – Browser type – Device information – Usage data such as pages visited and time spent on the site

2. How We Use Your Information

We use your personal information for the following purposes: – To process and fulfill your orders – To ship products to the correct address – To provide customer support and respond to inquiries – To improve our website and user experience – To send updates related to your order
We do not sell, rent, or trade your personal information.

3. Payment Processing

We use trusted third‑party payment providers, including: – Apple Pay – PayPal – Credit/Debit Card processors
These payment processors may collect and store your payment information according to their own privacy policies. We do not store or have access to your full card or payment details.

4. Shipping and Order Fulfillment

Your name and shipping address are required in order to deliver your purchase. This information is shared only with shipping carriers involved in fulfilling your order.

5. Data Storage and Security

We take appropriate measures to protect your information: – Secure servers and encrypted connections – Limited access to personal data – Use of third‑party services that follow industry‑standard security practices. While we do our best to secure your data, no online system is completely immune to security risks.

6. Cookies and Tracking Technologies

Our website may use cookies or similar tools to enhance your experience and analyze site usage. You can modify your browser settings to disable cookies, though this may affect site functionality.  

7. Your Rights

Depending on your location, you may have rights such as: – Accessing your personal information – Requesting corrections to inaccurate data – Requesting deletion of your data (where legally permitted) – Opting out of certain data uses
To exercise your rights, contact us at support@coastalstrandsco.com.

8. Third‑Party Links

Our website may contain links to third‑party websites. We are not responsible for the content or privacy practices of those sites.

9. Policy Changes

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Email: support@coastalstrandsco.com

Thank you for choosing Coastal Strands.